Returns / Size exchange

kybun Shop UAE Return Policy

Returns can be sent directly to our logistics partner in Germany. Returns are subject to our terms and conditions. If you change your mind, you can return your goods to us within 14 calendar days of delivery. You don't have to provide a reason if you return your goods within this period. This option is in addition to your consumer rights to return defective products.

Please send return, including the original delivery note and if possible in the original packaging, to the following address:

kyBoot Shop - No. 54
Khalifa St - Central Market
Abu Dhabi
United Arab Emirates
Phone: +9712 650 5000

 

If you have any questions, please use our live chat (during opening hours) or leave a message if no support agent is online. You can also send us an e-mail: admin@kybootuae.ae

 

kybun Shoes Size Exchange

It may occur that your kybun shoes do not fit properly to your feet. In such cases, it is possible to proceed with a size exchange under the following conditions:

  • The kybun shoes should be returned in their original packaging
  • The delivery note must be included
  • A note indicating which size you request has to be added
  • There must be no signs of wear. Otherwise, a deduction may apply.
  • You would have to cover the shipping costs for returning the kybun shoes. We will send you the requested size at no cost.

Please send the kybun shoes back to the following address:

kyBoot Shop - No. 54
Khalifa St - Central Market
Abu Dhabi
United Arab Emirates
Phone: +9712 650 5000